Bowmanville Veterinary Clinic at 2826 Durham Regional Highway 2 in Bowmanville, Ontario

Reviews about Bowmanville Veterinary Clinic

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  Took my bunny here for the first time for a suspected ear infection as I could not take him to our regular vet. Started out pretty good as the staff indeed is very kind and eager to help...however...once it came to hold my bunny they were struggling with him in a way that a vet clinic should not. He almost fell off the table. So after that he was super stressed and so was i. They had to keep him in his carrier to do the exam. And he isn't a struggler as at our vet this has never been an issue. The diagnosis was infection in the left ear...i was told the right ear was clear (Took a swab and no infection was found or so they said) He got drops and we left. I called the next Day with some questions . Again no complaint on that as they called back right away. I asked if the spreading of the infection to the other ear should be a concern and I was told no. I had the nagging feeling that this was not handled well so I took time off work (which I should have done in the first place) and took my bun to our vet. Turns out his left ear is clear and his right is super infected with puss and stuff. Not sure if they mixed up the ears or just didn't look well enough in the right ear. Don't think the infection in the right ear can start up and get so bad in less than a week. So now he has drops for both ears. I paid 100 less at my old vet than here for essentially the same thing but basically to correct their mistake. I'm mad just thinking about how bad it would have been if the right ear were to have gotten worse. The staff and clinic are both very nice but I just think our situation was mishandled which is why I still give the place 3 stars and not less.
  by z s

  June 28, 2017
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  So far my experience has not been in person but with the vets and staff over the phone. I live a few hours away and my concern for my animals has been dealt with over the phone politely and knowledgeably more than once. I will change this review if I feel the need upon finally meeting the so-far-wonderful staff but at this juncture I feel my concerns and my animal's welfare have been very well seen to.
  by Kimberley Rock-Harris

  January 02, 2017

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About Bowmanville Veterinary Clinic in Bowmanville